995det Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legally binding agreement between the 995det platform and its users. By registering on 995det or using the platform, you confirm that you have fully read, understood, and agreed to be bound by these Terms.

995det is an online gaming platform that provides live casino, sports betting, slot games, and other entertainment gaming services for users in Bangladesh. These Terms apply at all times when using our platform.

In addition to these Terms, the 995det Privacy Policy and Responsible Gaming Policy are considered an integral part of this agreement. In the event of any dispute, the provisions of these Terms shall take precedence.

995det reserves the right to modify these Terms at any time. Continued use of the platform after any changes have been made will be considered acceptance of the revised Terms.

2 Eligibility Requirements

To open an account on 995det and use its gaming services, you must meet the following eligibility requirements:

• You must be at least 21 years old. This platform is strictly prohibited for minors.
• You must be a resident of a country or region where online gaming is legally permitted.
• You must play using your own name and your own funds — using a third party's money is prohibited.
• You must be of sound mind and aware of the risks associated with gaming.
• You must not be on any self-exclusion list.
• Only one account per person is permitted.

995det reserves the right to close any account and confiscate its balance if fraudulent information is found to have been provided.

3 Account Registration and Verification

3.1 Registration Process

When creating an account, you must provide accurate, complete, and up-to-date information. Providing false information will be considered a serious breach of these Terms.

3.2 Identity Verification (KYC)

995det may at any time request the completion of an identity verification (Know Your Customer) process. As part of this process, the following documents may be required:

• Scanned copy of National ID (NID) or passport
• Recent photo or selfie
• Bank account or mobile banking (bKash, Nagad, Rocket) verification documents
• Utility bill or bank statement as proof of address

3.3 Account Security

It is your responsibility to keep your account login details confidential. Allowing a third party to use your account is prohibited. Any unauthorized access to your account must be reported to our support team immediately.

4 Deposits and Withdrawals

4.1 Deposit Rules

Deposits on 995det can be made using bKash, Nagad, and Rocket mobile banking services. The minimum deposit amount per method is ৳200. Deposits are generally credited to the account instantly.

• Deposits must come from a payment method registered in your own name.
• Deposits from third-party accounts are not accepted.
• Suspicious deposits may be held for verification.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Successfully submitted requests are generally processed within 1 hour. The following conditions apply to withdrawals:

• Withdrawals can only be made to verified payment methods.
• Withdrawals may be restricted until active bonus wagering requirements have been met.
• Withdrawals may be delayed if identity verification has not been completed.
• Maximum withdrawal limits may apply — contact the support team for details.

4.3 Anti-Money Laundering Policy

995det strictly follows an Anti-Money Laundering (AML) policy. If any suspicious transaction is detected, 995det reserves the right to notify the relevant authorities and may suspend the account if necessary.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members are eligible to receive a 100% welcome bonus on their first deposit up to ৳20,000. For example: depositing ৳1,000 earns a ৳1,000 bonus for a total balance of ৳2,000; or depositing ৳42,000 earns a ৳20,000 bonus for a total balance of ৳62,000.

5.2 Wagering Requirements

A 10x wagering requirement applies to all bonuses. This means winnings from a bonus can only be withdrawn after placing bets totalling 10 times the bonus amount.

5.3 General Bonus Terms

• Each promotional offer may have its own additional terms — please read the details before accepting an offer.
• Claiming bonuses from multiple accounts or abusing bonuses in any way is prohibited.
• Bonus balance cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
• 995det reserves the right to modify, suspend, or cancel any promotional offer at any time.
• Bonuses may be cancelled if unusual betting patterns are detected.

6 Gaming Rules

6.1 Fair Play

995det is committed to ensuring fair and transparent gaming. All our games use certified Random Number Generator (RNG) technology. Game outcomes are neither predetermined nor subject to manipulation in any way.

6.2 Gaming Restrictions

Some games may be restricted for users in certain regions. The games available on the platform are subject to change at any time — the game library may be updated depending on agreements with game providers.

6.3 Technical Issues

If a game ends abnormally or is disrupted due to a technical error, 995det reserves the right to void that game and refund the wagered amount. Incorrect prizes displayed as a result of a technical error will not be considered valid.

7 Prohibited Activities

Any of the following activities are strictly prohibited and subject to penalties:

• Using bots, automated software, or artificial intelligence to play games.
• Creating multiple accounts to abuse bonuses or promotional offers.
• Using the platform for money laundering or any illegal financial activity.
• Harassing or behaving inappropriately toward other users.
• Attempting to breach or hack the system's security.
• Providing false or misleading information.
• Gaming on behalf of a third party or using their funds.
• Operating as part of a professional or group betting syndicate.

If any of the above activities are detected, the account will be closed immediately and all account balances may be confiscated. Legal action will be taken if necessary.

8 Account Closure and Suspension

8.1 Account Closure by the User

You may request to close your account at any time by contacting our support team. All pending wagering requirements must be cleared before the account is closed. Any remaining balance will be returned subject to the withdrawal conditions being met.

8.2 Account Suspension or Closure by 995det

995det reserves the right to suspend or close an account for any of the following reasons:

• Breach of any provision of these Terms.
• Failure to complete identity verification or submission of false documents.
• Suspicious financial activity.
• Technical security reasons.
• Legal or regulatory requirement.

9 Privacy and Security

995det gives the highest priority to protecting your personal information. Our platform uses SSL encryption technology to keep all data and financial transactions secure.

Full details of how your personal information is collected, used, and stored can be found in our Privacy Policy. This policy is an integral part of these Terms.

Your information is never sold to any third party. However, information may be shared to a limited extent where required by legal obligation, for security investigations, or for fraud prevention purposes.

10 Responsible Gaming

995det believes in responsible gaming. Gaming should be for entertainment — not a way to solve financial problems. We provide users with the following tools:

• Deposit Limits: Set a limit on the amount you can deposit within a given period.
• Loss Limits: Set a maximum loss limit for a given period.
• Self-Exclusion: Voluntarily suspend your account for a set period of time.
• Reality Checks: Regular reminders about the length of your gaming session.

If you notice any signs of gaming addiction, please contact our support team or visit our Responsible Gaming page. This platform is for users aged 21 and over only.

11 Limitation of Liability

To the maximum extent permitted by applicable law, 995det accepts no liability for the following:

• Losses caused by internet disconnection or technical errors.
• Disruptions to third-party services (payment providers, game providers, etc.).
• Damages caused by user negligence or misuse.
• When service is disrupted due to unforeseen circumstances (force majeure).

Gaming is inherently risky. You are using the platform with full awareness of this risk. Before placing bets, make sure you are only risking money whose loss would not harm your financial situation.

12 Changes and Amendments

995det reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will send a notice to the registered email address or display a notification on the platform.

Continuing to use the platform after changes have been made will be considered as your acceptance of the revised terms and conditions. If you do not agree to the new terms, you will have the option to close your account and withdraw any available balance.

The date of the latest update to this document is displayed at the top of the page. Previous versions may be obtained through the support team upon request.

13 Contact and Complaints

For any questions, complaints, or suggestions regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat support available in Bengali

Our support team will review your complaint promptly and work to resolve it. For filing a formal complaint, it is advisable to submit it in writing via email.

In all disputes, the final decision will rest with the 995det authority, which shall be considered final and binding.